Smart IT Solutions Pvt. Ltd.
WEBSITE - PRIVACY POLICY
Thank you for visiting our website. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy (“Privacy Policy”) sets out the privacy practices of Smart-IT Solutions Private Limited (“Company”) with respect to the content of this website (“Website”) including the types of information collected, use of the information collected and the protection of that information as well as the rights of the visitors on the Website (“Users”) regarding their personal data when they interact with the Website.
For the purposes of this Privacy Policy, the words “us”, “we” and “our” refer to the Company and all references to “you”, “your” or “user”, as applicable, means the person/entity who accesses, uses and/or participates in the Website in any manner or capacity.
The protection and security of your personal information is our top priority and we have taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the internet.
By using our services and the Website or by otherwise giving us your information, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy.
We may collect information from you through your use of our Website. We may collect and process personal information provided by you, including but not limited to the information that you provide at the time of putting an enquiry including any information that identifies or can be used to identify, contact or locate you such as name, address, email address, phone number, etc. (“Personal Information”).
In addition to this, some information is automatically collected while you are navigating our Website, as stated below:
Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as their Internet Protocol or “IP” address. When you access our Website, our web servers automatically recognize your domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Website.
To improve the responsiveness of the Website for our Users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number to understand the user's individual interests using the identified computer or device. Unless you voluntarily identify yourself (through enquiry, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device.
The primary goal of the Company in collecting the information is to provide you our services. The Company may use the Personal Information provided by you for following other purposes:
To observe, improve and administer the quality of our services;
To communicate with you and respond to your inquiries;
To provide the products or services you request;
To process and fulfill your orders;
To send you promotional materials or other communications, subject to your preferences;
To improve our products, services and Website;
To protect the security and integrity of our Website;
To analyze how the Website is used and diagnose technical problems;
To enable the Company to comply with its legal and regulatory obligations; and/or
Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving the Company.
When you enquire with us for our services, the Company may share some details of your Personal Information with other parties that is necessary to enable us to provide our services subject to the following conditions:
Non-Disclosure to Third Parties: We do not sell, trade, or otherwise transfer your Personal Information to third parties without your consent, except as described in this Privacy Policy. We ensure that your information is used solely for the purposes stated herein and for providing you with the requested products or services.
Marketing Communications: We will not use your Personal Information for direct marketing purposes without obtaining your prior consent. We respect your communication preferences and will only send you promotional materials or newsletters if you have explicitly opted in to receive such communications.
Unauthorized Access: We take reasonable precautions and employ industry-standard security measures to protect your Personal Information from unauthorized access. We have implemented safeguards to ensure that your data is secure and only accessible to authorized personnel who require it to perform their duties. In the event of a data breach or unauthorized access, we will take prompt action to investigate the incident and notify you in accordance with applicable laws.
Minimization of Data Collection: We collect and retain only the Personal Information that is necessary for the purposes stated in this Privacy Policy. We do not collect excessive or irrelevant information that is unrelated to our services. We are committed to minimizing the scope of data collected to maintain your privacy and protect your information from misuse.
Limited Use: We will not use your Personal Information for any purposes other than those specified in this Privacy Policy, unless we have obtained your explicit consent to do so. Your information will not be used for any automated decision-making processes that could result in significant legal effects or similarly affect you adversely.
Mandated sharing of information: We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate to: (i) satisfy any applicable law, regulation, governmental requests or legal process; (ii) protect the safety, rights, property or security of the Company, our services, the Website or any third party; (iii) protect the safety of the public for any reason; (iv) detect, prevent or otherwise address fraud, security or technical issues; and /or (v) prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without notice to you.
We implement reasonable security measures and managerial procedures to protect your Personal Information against unauthorized access, alteration, or disclosure. We deploy all commercially reasonable methods to preserve the integrity and security of your information against loss, theft, unauthorized access, disclosure, reproduction, use or amendment
The information that is collected from you may be transferred to, stored and processed at a destination in a safe and secure manner. By submitting information on the Website, you agree to this transfer, storing and/or processing. The Company will take such steps as it considers reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.
By using the Website, you accept the inherent security implications of data transmission over the internet. Therefore, the use of the Website will be at your own risk and the Company assumes no liability whatsoever for any disclosure of information due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond its reasonable control and you agree not to hold the Company responsible for any breach of security. However, in the event the Company becomes aware of any breach of the security of your information, it will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.
Access to your Personal Information is limited to employees, agents or partners and third parties, who the Company reasonably believes will need that information to enable the Company to provide services to you. However, the Company is not responsible for the confidentiality, security or distribution of your own Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties.
The information provided by you shall be purged after a certain time-frame as a platform health monitoring process and will not be retained longer than is necessary to fulfil the purposes for which it was collected and as permitted/required by applicable law. If you wish to delete your information, you can contact us through the contact details provided in our Terms of Use. Even after your request for deletion of information, the Company may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons.
The consent that you provide for the collection, use and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing. If you withdraw your consent, the Company will stop processing the relevant Personal Information except to the extent that the Company has other grounds for processing such Personal Information under applicable laws. The Company will respond to your request within a reasonable time-frame.
The Company makes no representation that the Website is appropriate to be used or accessed outside India. This document is published in accordance with the provisions of the (Indian) Information Technology Act, 2000 and rules/regulations made thereunder and the Company is compliant with the aforesaid laws. If any users use or access the Website from outside India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction and the Company shall not have any responsibility for or liability arising from such compliance (or requirement thereof) with local laws. This Privacy Policy does not constitute, nor may it be used for or in connection with, any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation is not authorized by us.
From time to time, the Company may update this Privacy Policy to reflect changes to its information practices and/or to comply with applicable laws. Any changes will be effective immediately upon the publishing of the updated Privacy Policy on the Website. We encourage you to periodically review the Website for the latest information on our privacy practices.
In accordance with the (Indian) Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. Any user grievance relating to the discrepancies or misuse of information so provided to us may be addressed to our Grievance Officer whose details are provided below:
Name: Mr. Anand Maasti (being a director of the Company)
Designation: Grievance Officer
Email: anand.maasti@smartit.co.in